We have been touched by the many wonderful things that relatives of our residents, and residents have to say about our homes, you can also see more testimonials on Care Homes.
All the staff at Hilltop Lodge
We would like to thank you all so very very much for all the kindness you gave to my mum Bessie. She couldn't have had any better care if we had paid private and each and every member of staff should be praised for the outstanding care that was given to my mum, which we will always be thankful for and will always remember. We were always made to feel very welcome and part of the family at Hilltop Lodge. A very big thanks to you all and all the very best for the future.
Diane, Andrea and family.
I am writing in regard to my father Albert Etheridge who has been staying with you on respite since 14th February 2012. First of all, on behalf of the family, I would like to confirm that we would like Hilltop to continue to provide care for my father on a permanent basis.
Secondly, I would like to take this opportunity to thank you for the care you have given my dad over the past four weeks.
As you know, dad came to you from Bescot Lodge. When he arrived at Hill top he could barely stand, walk or dress himself unaided, Dad’s speech was slurred and his general health was poor. He had a chest infection, a urinary tract infection and was being given Haloperidol to keep him calm as at Bescot Lodge dad had made several attempts to ‘escape’.
Dad had been unhappy at Bescot Lodge, had appeared distressed and depressed and myself and the family were really worried about what we felt had been a rapid decline in dads physical, emotional and mental health.
In the four weeks that dad has been at Hilltop, his good health has been restored. He is now standing, walking, eating and dressing with very little or no support. Dad seems so much happier now that he is being cared for by your staff and I would particularly like to thank Dawn and Scott for their kindness, compassion and total professionalism. I feel as though you have given my dad back to me.
I also appreciate the warmth and friendliness that your staff always show towards myself and my family when we visit dad. We are always made to feel really welcome and Hilltop has started to feel a bit like a second home to us as well as to my dad.
I appreciate that staff often come and go, but I hope that the future will continue to see us all working together in partnership and friendship to ensure that while dad is in your care, he will continue to flourish.
Julie Goode (Alberts daughter)
Thank you so much for looking after our mom, for your kind gentleness and for the love you give her. Meeting you was a great pleasure.The world’s a better place because of people just like you!
Love Izabella & family
To everyone who cared for Jessie Price. Once again my sincerest thanks to all of the staff that came into contact with Jessie and provided her with the care that she needed during the past few years
I would like to take this opportunity to thank everyone that cared for my sister Jessie during the past four and a half years that she was resident at Hill Top Lodge. My family and I are most grateful for the excellent way she was looked after during her time with you and particularly for the way she was cared for during the past two weeks of her life. Jessie had a long life and remained a ‘character’ to the last.
Once again my sincerest thanks to all of the staff that came into contact with Jessie and provided her with the care that she needed during the past few years.
I would like to express my gratitude to all of you, for caring and looking after mom these last twelve months. She wouldn’t have reached the grand age of 95 years if, it hadn’t have been for you all. I was so sad at her passing, but deep down I know it was for the best.
Janine & family